He will also share how they approached their transformation from a printing business called ‘Printing.com’ to become a full service agency called ‘Nettl’, how that actually grew their print sales and how, by identifying the changing needs of print clients and providing broader solutions, how other print businesses can follow the same path. Rob will cover the mistakes and traps the team fell into on their journey so future print businesses trying to evolve don’t make the same errors.Whether you’re a printer, designer, or a full-service agency, you are sure to find value, and ideas, that can be implemented in your own business.